Laughter reduces stress, anxiety and pain. It’s a sign of intelligence and boosts our sense of well-being. Humor, applied appropriately,  increases creativity, commitment and motivation on the job. Ultimately, it benefits business by raising key measures like productivity and innovation. With the case for humor apparently so clear, shouldn’t we make leading with read more…

It’s been nearly six weeks since United Airlines suffered a serious setback to “fly the friendly skies”, with the forcible removed of Dr David Dao on flight 3411. For United executive leadership and stakeholders, it was a nightmare moment that can break even the best of companies. To be fair, CEO Oscar Munoz stepped up to the plate read more…