How are you encouraging meaningful conversations that release both the pessimistic and the optimistic perspectives in your leadership team?
Were your customers locked out before corona?
The corona pandemic has required many businesses (restaurants, hotels and airlines) to temporarily close,or significantly restrict on premise customer presence. This is being done, on the advice of health experts, to prevent the virus from more widespread transmission. While the health implications have forced some businesses to lockout customers physcially; many other businesses locked out their customers strategically long before the corona virus struck.
Be the Lighthouse
The lighthouse, like a leader, provides a consistent and inspiring point of reference in turbulent times.