When people complain about things that do not work in your business, do you get defensive and step on them or their viewpoints?
There is no such thing as a business without problems.
When people will not tell executive leadership their problems; your organization has a problem.
An executive recently challenged my observations that his business strategy was not clear or compelling. (This feedback I gathered from strategic leaders across his organization.)
This same executive blows up when someone shares what is not working, quickly signaling to everyone it is better not to “call out” problems.
When people cannot or will not share their struggles, the entire business struggles.
Do not step on others, (or their viewpoints), with your executive shoe.
How well does your leadership team encourage others to share their struggle publicly, so you and others can provide the appropriate support for innovative solutions?
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