Today’s technology is convenient and can be a cost effective way to connect and build partnerships. But technology can also drive a wedge between potential partners and turn misunderstandings into major turf battles if not handled professionally. Here’s a simple tip – never, ever respond to an email when you feel your temperature rising. Resist the temptation to become a “keyboard warrior” and instead pick up the phone and sort it out. 98% of these misunderstandings dissolve the minute you get your counterpart on the other line. This enables you and your colleages to move into the partner and prosper culture much easier.
Technology should enable you, not exhaust you. If you or those around you are suffering from a priority poor environment, you can choose to change it.
Highly effective leaders are aware of the emotions they transmit, know how to manage these emotions and are able to competently recognize and deal with the emotions of others.