Busy leaders often produce mediocre results because they are simply too busy to recognize opportunities in front of them. Often leaders solve problems but fail to dig deeper and wider and create improvements. Busy leaders are distracted and this disrupts connections with others. Several leaders have commented to me, “I’d like to meet more with my people but I have too much to do”.
Today’s technology is convenient and can be a cost effective way to connect and build partnerships. But technology can also drive a wedge between potential partners and turn misunderstandings into major turf battles if not handled professionally. Here’s a simple tip – never, ever respond to an email when you feel your temperature rising. Resist the temptation to become a “keyboard warrior” and instead pick up the phone and sort it out. 98% of these misunderstandings dissolve the minute you get your counterpart on the other line. This enables you and your colleages to move into the partner and prosper culture much easier.
A lack of manageable priorities is a lack of leadership. You can be technology and priority rich at the same time. When you are, you’ve learned to thrive in the age of overload.
Highly effective leaders are aware of the emotions they transmit, know how to manage these emotions and are able to competently recognize and deal with the emotions of others.