Today’s technology is convenient and can be a cost effective way to connect and build partnerships. But technology can also drive a wedge between potential partners and turn misunderstandings into major turf battles if not handled professionally. Here’s a simple tip – never, ever respond to an email when you feel your temperature rising. Resist the temptation to become a “keyboard warrior” and instead pick up the phone and sort it out. 98% of these misunderstandings dissolve the minute you get your counterpart on the other line. This enables you and your colleages to move into the partner and prosper culture much easier.