When team conversations and discussions become too internally oriented, they are focusing on what I call artificial challenges. Teams that have an outward-bound orientation (customers, new opportunities in the marketplace) focus on natural challenges, outside the business.
A setback is an important sign that we are in a “learning zone”. If you are not experiencing setbacks, chances are you have wrapped yourself up too tightly in the comfort zone. Do not let setbacks keep you down, instead use the S.A.C.R.E.D. frame to help you move through them.
Strategy that focuses on helping customers, creating value, or enabling people do something better or different than they did it before, is a solid foundation for an emotionally compelling strategy.
How do use your muscle, or power, as a leader? To drive immediate action or influence others to act?
You must first help yourself, as instructed by the airlines, before you can help anyone else. When you are part of a leadership team, it is critical that you and your executive team members decide how you are going to help yourselves before you jump in to help others. Executives are confronted from day one with a multitude of problems to solve and opportunities to address. Everyone wants something from senior leaders; this is where many executive teams make the mistake of jumping into their company’s business issues too deeply at the beginning of their team’s evolution.